Shipping policy
Shipping Policy
This Shipping Policy ("Policy") outlines the terms and conditions regarding the shipping and delivery of products purchased from Diversified Clothing Brand we. By placing an order with us, you agree to the terms of this Policy.
- Shipping Methods and Carriers
1.1 Shipping Methods: We offer various shipping methods to accommodate different delivery needs. The available shipping methods will be displayed during the checkout process. Please note that the availability of specific shipping methods may vary depending on your location.
1.2 Shipping Carriers: We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The shipping carrier will be determined based on factors such as the destination, package weight, and shipping method selected.
- Order Processing Time
2.1 Order Processing: Once you place an order, we will process it within 5 business days. Please note that business days exclude weekends and public holidays.
2.2 Order Verification: In some cases, we may need to verify your order or contact you for additional information before processing. This is done to ensure the accuracy and security of your order.
- Shipping Timeframes
3.1 Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and your location. During the checkout process, we will provide you with an estimated delivery timeframe based on the information available at that time. Please note that this is an estimate, and actual delivery times may vary due to factors beyond our control.
3.2 Delays: While we make every effort to ensure timely delivery, we are not responsible for any delays caused by shipping carriers, customs clearance procedures, or unforeseen circumstances such as natural disasters or extreme weather conditions.
- Shipping Costs
4.1 Shipping Fees: Shipping fees are calculated based on factors such as the destination, package weight, and shipping method selected. The applicable shipping fees will be displayed during the checkout process.
4.2 Taxes and Duties: Please note that you may be responsible for any applicable taxes, customs duties, or other fees imposed by your local authorities. These charges are not included in the shipping fees and are the sole responsibility of the recipient.
- Tracking and Order Status
5.1 Order Tracking: Once your order is shipped, we will provide you with a tracking number, if available, that you can use to track the progress of your shipment. You can typically track your order through the shipping carrier's website or by contacting their customer service.
5.2 Order Status Updates: We will keep you informed about the status of your order through email notifications. These notifications may include order confirmation, shipment confirmation, and any updates or changes related to your order.
- Address Accuracy
6.1 Shipping Address: Please ensure that you provide accurate and complete shipping information, including the recipient's name, shipping address, and contact details. We are not responsible for any delays or missed deliveries caused by incorrect or incomplete address information provided by the customer.
- Shipping Restrictions
7.1 International Shipping: We offer international shipping to select countries. However, please note that there may be certain restrictions and additional fees associated with international shipments. It is your responsibility to ensure that the ordered products comply with the import regulations and laws of your country.
- Contact Us
If you have any questions, concerns, or inquiries regarding our Shipping Policy or the delivery of your order, please contact our customer service team at:
Diversified Clothing
Angela@diversifiedclothingbrand.com
By placing an order with us, you acknowledge that you have read and understood this Shipping Policy and agree to its terms and conditions.
Note: This shipping policy is a general template and should be customized to align with your specific business practices, applicable laws